Refund & Cancellation Policy
Last Updated: August 5, 2026 • Applies to $29 PDF Master Binder Lifetime Purchases
We want you to be delighted with your custom printable wedding binder. If you experience any unresolvable technical issues generating or downloading your $29 Master PDF Binder within 14 days of purchase, our support team will issue a 100% full refund.
1. Digital Product Delivery & Lifetime Access
Wedding Planner Binder offers a one-time lifetime payment of $29.00 USD for unrestricted access to all 13 wedding planning modules and publication-grade 12-section PDF binder exports. Upon successful payment through our authorized payment processor (LemonSqueezy), digital access is unlocked immediately for your account.
2. Refund Eligibility Criteria
You are eligible for a full refund under any of the following circumstances within 14 days of purchase:
- Technical Delivery Failure: You encountered a system bug or rendering error preventing your PDF binder download that our technical support team cannot resolve within 48 hours.
- Duplicate Transaction: You were inadvertently charged more than once for the same order due to a browser or network disruption.
- Accidental Purchase: You purchased access but have not exported or downloaded any customized PDF master binder files.
3. How to Request a Refund
Submitting a refund request is straightforward and hassle-free:
- Send an email to
support@weddingplannerbinder.com(or reply to your LemonSqueezy order receipt). - Include your Order Number (e.g.,
WPB-89201) and the email address used during purchase. - Briefly describe the reason for your refund request.
4. No Hidden Subscriptions or Recurring Fees
Wedding Planner Binder operates strictly on a transparent one-time fee structure ($29 USD). There are no hidden monthly subscriptions, recurring auto-renewals, or surprise charges. Once purchased, your wedding binder workspace remains unlocked permanently.